Be Polite

And he put his arm around my shoulders and we went for a little walk and he said, Randy, it’s such a shame that people perceive you as so arrogant. Because it’s going to limit what you’re going to be able to accomplish in life. What a hell of a way to word “you’re being a jerk.”

http://abcnews.go.com/GMA/TenWays/Story?id=3681265&page=1

Even if you’re not a lawyer (or especially if you’re not a lawyer) the lesson here is pretty clear: it doesn’t matter who’s “right”. What matters is that giving people the benefit of the doubt and treating them with respect is not only more fun, it works better too.

http://sethgodin.typepad.com/seths_blog/2005/03/you_can_always_.html